Privacy Policy

Privacy Policy

Introduction

Welcome to https://lakewood-colorado-probate-and-trusts.denverarealawyer.com (henceforth referred to as “Lakewood Probate & Trusts” or “we”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://lakewood-colorado-probate-and-trusts.denverarealawyer.com.
  2. Any mobile applications or services associated with our brand.
  3. Interactions via email, telephone, or text messages from our team.
  4. Data collected through online forms, surveys, and registration processes.

Please note that this policy does not extend to third-party platforms or services linked to our website, such as social media sites or external advertising networks, which have their own privacy policies governing data collection and usage.

Processing Activities

When you engage with Lakewood Probate & Trusts in the above-mentioned ways, we may perform various data processing activities, including:

  1. Account Management: Creating and managing user accounts to provide personalized services.
  2. Communication: Sending newsletters, updates, and promotional materials based on user preferences.
  3. Payment Processing: Facilitating secure online transactions for our services or products.
  4. Data Analysis: Tracking website usage and user interactions to improve our platform.
  5. Customer Support: Responding to inquiries, feedback, and support requests.

Personal Data Collection

We collect multiple categories of personal data, which can include:

  1. Account Information: User names, email addresses, passwords (hashed and salted), and profile details.
  2. Payment Details: Credit/debit card numbers, expiration dates, CVV codes, and billing addresses.
  3. Financial Data: Bank account information for direct deposits or payments.
  4. Purchase History: Records of products or services purchased, including quantities and prices.
  5. Mobile Device Identifiers: IP addresses, device IDs, and browser types to enhance user experience.
  6. Location Data: GPS coordinates or location-based services data for mapping and localization.
  7. Feedback and Reviews: Comments, ratings, and suggestions provided by users.
  8. Social Media Details: Information obtained from social media platforms when users choose to log in via these accounts.
  9. Product Interaction: Search history, product preferences, and browsing behavior on our e-commerce platform.

We collect this data through direct user input, forms, surveys, and automated tracking technologies like cookies and similar files. Additionally, we may receive personal data from third parties, such as payment processors or business partners, who adhere to their respective privacy policies.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website:

  1. Strictly Necessary Cookies: These ensure basic functions of our site, like secure login and account management.
  2. Preference Cookies: Remember user preferences, such as language settings or display options.
  3. Analytics Cookies: Track aggregated data for analytics purposes to improve the performance and functionality of our services.

Users can manage their cookie preferences through our Cookie Manager tool, allowing them to control which types of cookies are set on their device.

Data Retention and Deletion

We retain personal data only as long as necessary for the purpose it was collected or as required by law:

  1. Legal Obligations: We may store data to comply with tax regulations, audit requirements, or legal proceedings.
  2. Service Delivery: Personal information is retained to provide requested services and maintain account history.
  3. Analytics and Improvement: Aggregate data is kept for a limited time to enhance our platform and services.

Once the retention period expires or when data is no longer needed, we securely delete or anonymize the information unless required otherwise by law.

Data Security

We implement robust security measures to protect your personal data:

  1. Encryption: We use encryption protocols for data in transit and at rest to safeguard sensitive information.
  2. Secure Processing: Payment transactions are processed through secure third-party gateways that comply with industry standards (PCI DSS).
  3. Access Control: Only authorized personnel have access to personal data, and they are bound by confidentiality agreements.
  4. Regular Audits: We conduct periodic security audits and updates to maintain data protection standards.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our services are designed for adult users, and we adhere to applicable laws regarding child data privacy, such as the Children’s Online Privacy Protection Act (COPPA).

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your personal information under specific circumstances.
  4. Restriction: Limit the use or processing of your data in certain situations.
  5. Data Portability: Receive your personal data in a structured, commonly used format.
  6. Objection: Object to the processing of your data for specific purposes.
  7. Non-Discrimination: Be free from unfair treatment due to exercising your data rights.

To exercise these rights or file complaints, please contact our Data Privacy Team at privacy@lakewood-colorado-probate-and-trusts.denverarealawyer.com or write to us at:

Lakewood Probate & Trusts
Data Privacy Department
[Address]

Changes to Privacy Policy

We reserve the right to update this policy at any time. Any changes will be posted on our website, and we encourage users to review it periodically for the latest information on data handling practices.

Contact Us

For any questions, concerns, or requests regarding your privacy, please contact us:

Email: privacy@lakewood-colorado-probate-and-trusts.denverarealawyer.com
Mail: Lakewood Probate & Trusts, Privacy Team, [Address]